Reviews For Sport Clips Haircuts of Massy Blvd - Hagerstown

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1 rating

I took my grandson there for a hair cut and worst one we have ever had. He has a swirl at the crown, we get his hair short on the sides and blended as you go up, his regular barber uses the clippers to do the swirl and then finger cuts the top so the crown doesn’t stick up like a peacock. Well when I asked for that she did not do it to begin with and then he looked like a peacock. So she attempted to use the clippers in the swirl and took a chunk out of one side of his hair. I than said just do a flat top, this proceeded into clippers just being run through the whole top of his head. I could have took the clippers over his whole head at home. We have school pictures in a little over a week I hope it grows out some before then. I was hoping to have a good experience here since they are close to my house but I will continue to travel to his regular barber from now on.

1 rating

Unfortunately, I must make a correction on my previous review. I checked in with a stylist that has done my hair before, and it gave me a 93 minute wait. I had no problem with that. I arrived about 12 minutes early, and it showed my name in the queue, for the stylist I requested. An idividual sitting in the waiting area said something about being dropped and he went over to the sign in keypad. He was originallyu listed as First Available, and after he was finished, was still listed that way. The stylist I was waiting for told me I had to wait because I was being bumped by this other individual. Not really sure how long he had been waiting, but if he wasn't concerned who did his cut, I feel he could have waited for another stylist. If this company is going to bother with doing an on-line check-in, they need to get their act together. If I am abt to get bumped, why bother doing an early check-in.

5 rating

So far, I have had three haircuts at this location; each time with a different individual. I normally get a "flattop", and most stylists don't receive much training in this style. I have no issue with letting them take their time to get the experience with this type of cut, and I have had no issues with the finished cut. The employees are always friendly, and the store is always clean and well kept. I have not used the on-line check-in, but have checked the wait times prior to arriving; and the times have been pretty close to accurate.

Rated 2.6 out of 5.0 based on 5 Client reviews

1
Karen M. | September 18, 2022 Haircut

"I took my grandson there for a hair cut and worst one we have ever had. He has a swirl at the crown,"

1
Stan P. | September 18, 2022 Service

"Unfortunately, I must make a correction on my previous review. I checked in with a stylist that has "

5
Stan P. | September 18, 2022 Overall Experience

"So far, I have had three haircuts at this location; each time with a different individual. I normall"

1
Michael C. | June 1, 2022 Overall Experience

"The online check in said there was a 4 minute wait. When I got there the original wait I was road wa"

5
Kayla M. | January 20, 2022 Product

"I brought my 1 year old for his first hair cut and my 3 year old for his regular haircut and the gir"